Customer Operations Lead

Infura is looking for a Customer Operations Lead within the Operations team. This full-time role is based in Miami (Remote) (Remote) and is part of the infrastructure sector of the digital asset industry.

In this role, you will leverage expertise in customer support and team leadership. The position also requires process optimization, escalation handling. You will be working across areas including operations, infrastructure, remote, senior.

Infura is a infrastructure company building the foundational technology that powers the digital asset ecosystem. As a member of the team, you will play a key role in shaping the company's growth and impact in the evolving Web3 landscape.

Compensation for this position ranges from $80,000 - $120,000. This is a fully remote position, offering flexibility to work from anywhere.