Customer Operations Lead

Kraken is looking for a Customer Operations Lead within the Operations team. This full-time role is based in Amsterdam (Remote) (Remote) and is part of the exchange sector of the digital asset industry.

In this role, you will leverage expertise in customer support and team leadership. The position also requires process optimization, escalation handling. You will be working across areas including operations, exchange, remote, senior.

Kraken is a exchange company operating at the core of digital asset trading and market access. As a member of the team, you will play a key role in shaping the company's growth and impact in the evolving Web3 landscape.

Compensation for this position ranges from $80,000 - $120,000. This is a fully remote position, offering flexibility to work from anywhere.